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FREQUENTLY ASKED QUESTIONS

Table of Contents

  1. How much do hearing aids cost?
  2. I have been told there are now hearing aids that eliminate background noise. Do you have this type?
  3. I saw an ad in the newspaper for a $295.00 hearing aid. Will this work for me?
  4. Do I need an appointment to have my hearing checked?
  5. I take a number of over-the-counter and prescription medications. Can these affect my hearing?
  6. If I purchase hearing aids from you, what is the length of my warranty and what does it cover?
  7. I do not like the feeling of anything in my ear. Are hearing aids going to feel like ear plugs?
  8. Do you offer payment plans?
  9. Should I get one or two hearing aids?
  10. What are the leading causes of hearing loss?
     

How much do hearing aids cost?

Answer:    The price of a hearing instrument is determined by many factors.

  1. Level of circuit technology (The more advanced, the more the cost).

  2. Options needed (Multi-Memory, Directional Microphones, etc.).

  3. Your specific needs/desires.
     

We offer hearing instruments in all price ranges including the least advanced Class "A" Linear circuitry and the most advanced True Digital technology.

Remember, the more advanced the hearing instrument circuit, the more benefits you receive in a wide variety of listening environments.

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I have been told there are now hearing aids that eliminate background noise. Do you have this type?

Answer:     Let me preface by stating that no hearing instrument can eliminate background noise. However, many of today's advanced hearing instrument circuits do "manage" noisy situations better. By providing better stability and selectivity, noisy environments are less annoying while hearing and understanding is usually improved. For example, the new Radius Digital Hearing Aid with Nanotechnology, utilizes Acoustic Signatures which adapts to changing environments automatically.
 

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I saw an ad in the newspaper for a $295.00 hearing aid. Will this work for me?

Answer:    Typically a hearing aid selling for this low price is utilizing an older linear circuit which is not as stable or selective as more advanced circuit designs. Depending on your hearing loss, this may be effective for you in some listening situations but usually will greatly limit the number of listening environments in which you can benefit from the hearing instruments. If your primary concern is, "I hear speech but don't always understand", an inexpensive linear hearing instrument is probably not the answer. Remember, the more advanced the hearing instrument circuit, the more benefits you receive in a wide variety of listening environments.  

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Do I need an appointment to have my hearing checked?

Answer:    Although we gladly accept walk-ins, appointments are recommended to avoid waiting.
 

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I take a number of over-the-counter and prescription medications. Can these affect my hearing?

Answer:    Many medications are ototoxic (cause a lessening of hearing). This is why we request a list of any medication you are currently taking or have taken in the recent past. If you have concerns about ototoxicity you should ask your physician.
 

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If I purchase hearing aids from you, what is the length of my warranty and what does it cover?

Answer:    Although the length of warranty varies with each laboratory, most offer a one year warranty. However, our 100% Digital Programmable instruments carry a Three Year Warranty.  The warranty  covers all parts, labor, modifications, remakes, and workmanship. Many warranties also cover "Loss or Damage Beyond Repair" replacement (typically for the first year only).  In the event your instrument is lost, mis-placed, mysteriously disappears, or is damaged beyond repair, it is replaced with only a nominal charge (deductible/processing fee) usually $35.00 or less. The repair warranty and loss & damage coverage can be renewed at your option. 

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I do not like the feeling of anything in my ear. Are hearing aids going to feel like ear plugs?

Answer:    The modern hearing instruments of today are custom fitted to the size and shape of your ears. This is accomplished by making a mold of your ear with silicone impression material. The custom fit prevents the hearing instrument from pressing against the sides of your ear canal. Initially you will feel like you have something in your ear, however, within a few hours to a few days, the instruments will feel natural in your ears.
 

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Do you offer payment plans?

Answer:    We understand the financial burden on many who are existing on retirement income. We do offer convenient payment plans for those who could not otherwise afford hearing help.

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Should I Get One or Two Hearing Aids?

Answer:    We hear with the brain and not the ears. The brain is wired to receive input from both ears. Assuming you have a loss in both ears, two hearing aids should be selected for the following reasons: You need less power when you wear two hearing aids. Stereo listening gives depth perception and two ears gives us the ability to localize where sounds are coming.  Better understanding requires both ears. Two ears hear better in noise.

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What are the leading causes of hearing loss?

Answer:    The majority of hearing losses are a result of aging, called presbycusis and prolonged noise exposure. Other causes: certain types of illness, ototoxic medications, heredity, middle ear disease or ear wax.
 

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Copyright © 2003  [Graham Hearing Services, Inc.]. All rights reserved.  Revised: 09/21/07.

 

Graham Hearing Services, Inc.

(800)892-8494

Fort Smith, AR:  1005 Lexington Avenue  -  (479)783-5250

Poteau, OK:  2708 North Broadway  -  (918)649-0223

Van Buren: 801 Broadway - (479)478-6807

 

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